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Have Fun at our San Diego Hotel with a Few Simple Policies

We are pleased that you are staying with us. As our guest, we invite you to stay, relax and play and enjoy our beautiful destination. Please keep in mind the following guidelines as you enjoy our hotel. Please refer to your in room binder for complete House Rules, or speak with a staff member to answer any questions.

 *Due to COVID-19 safety precautions and current county health guidelines, some of our amenities may be limited or unavailable. 
We will continue to enhance services as permitted by the state and county of San Diego.

HEALTH & SAFETY:

  • Wash your hands frequently for at least twenty seconds, or use hand sanitizer.

Increased attention in public areas that are high-touch points and utilized most frequently, including:
  • Door knobs and handles
  • Surfaces at the Front Desk and throughout the public areas of the hotel
  • Pool and Fitness Center equipment
  • Restroom surfaces
  • Restaurant hostess stand, bar, dining tables, chairs and menus
  • Beach equipment


Additional items include:

  • Hand sanitizer is available throughout the property so Guests and Employees may continually sanitize their hands.
  • Click here to view our Clean & Safe Protocols.


BEACH

 
  • Complimentary beach chairs, towels and umbrellas are available from 10:00 a.m. to 8:00 p.m.
  • Four chairs and one umbrella will be available for each registered guest room. Equipment must be signed out with a beach attendant and returned by 8:00 p.m.
  • Alcoholic beverages and glass bottles are not permitted on the beach. Please note that all California State Alcohol Beverage Control laws are enforced at all times.  
  • Smoking is not permitted on the beach.
 

CHECK IN & OUT

 
  • Check-in time is 4:00 p.m. Check-out time is 11:00 a.m.
 
 

COFFEE

 
  • Complimentary coffee service is available in the lobby from 7:00 to 10:00 a.m.
 


FITNESS ROOM

 
  • Usage of the Fitness Center is available through the Front Desk for single family use only. Keys may be checked out through a Front Desk Agent.
  • Minors must be accompanied by an adult.
 

INTERNET SERVICES

 
  • WiFi is available throughout the hotel grounds and guest rooms. Please contact the Front Desk for the password (x 3600).
 

PARKING

 
  • A daily parking fee of $28 will be added to your room account. Street parking is also available in the neighborhood.
 

PETS

 
  • Pets are not permitted in the hotel. The Front Desk will be happy to assist in making arrangements for your pet.
 

POOL

 
  • The pool is open daily from 10 a.m. to 10 p.m.
  • Children under 14 must be accompanied by an adult at all times.
  • No lifeguard on duty.
  • No glass allowed in the pool or spa areas.
 

ROLLAWAY BEDS

 
  • Complimentary rollaway beds can be requested through our Housekeeping department.
  • For rooms with two queen beds, only one rollaway bed will be permitted.
 

SMOKING

 
  • The La Jolla Shores Hotel is a smoke-free property. Smoking is not allowed in any public area, guest room or patio / balcony.
 

TENNIS

 
  • Tennis courts are open daily from 6:30 a.m. to sunset
  • No court fees apply
  • Adhere to the posted dress code and the requirement that guests wear shoes with non-marking soles.
  • Players must provide their own equipment and new tennis balls must be used for each occasion and may not be shared.

We will continue to enhance services as permitted by the State and County of San Diego. Please contact our team if you have any questions.