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Accessibility

Hotel & Website

At La Jolla Shores Hotel, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer. Please feel free to look at the details below to see how we can meet your needs. If you have questions, call us at 855.923.8058 or email us at info@ljshoreshotel.com.

Date: 1/17/2018

Hotel

Hotel Accessibility Features

  • Fire alarms for the audio & visually impaired
  • Accessible entrance without stairs
  • Accessible parking – 5 spots
  • All accessible parking spaces are closest to the entrance
  • Entrance ramp is non-slip
  • Ramps have sturdy railings & accessible landings
  • Service animals accepted
  • Hotel has 5 Accessible Rooms
  • No alternative nor large lettering on public signage
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • Accessible public bathroom
  • Accessible entrance to the pool
  • No accessible path to maneuver in the fitness center
  • Accessible desks in the business center

Room Accessibility Features

Beach Front
  • The doorway is 36 inches wide
  • Visual Strobe Fire & Smoke Detector
  • The room has audible fire/smoke detectors
  • Phone has TTY or TTD capabilities
  • TV has closed-captioning or decoders
  • Viewports are lowered on the door
  • The door security features are not lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are not lowered on the wall
  • Accessible shelving is 36 & 50 inches above ground
  • No grab bars at the bed
  • Room has a Lever Door & Lock System
  • Accessible toe & knee clearance around the desk
  • Accessible faucet controls
  • Handheld spray unit in the shower and/or tub
  • Accessible toe & knee clearance around the sink/vanity
  • Wheelchair access path between and/or around beds
  • The room placard does not have alternative text
  • A shower/tub seat available
  • Roll-in shower or tubs with grab bars
  • Grab bars at the toilet
  • Closet bars & shelves sit equal to or lower than 36 inches above ground
Coastal View
  • The doorway is 36 inches wide
  • Visual Strobe Fire & Smoke Detector
  • Audible Fire & Smoke Detector
  • TTY Capabilities 
  • TV Closed Captioning or Decoders
  • Vewports are lowered on the door
  • Door security features are not lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are not lowered on the wall
  • Closet bars & shelves sit equal to or lower than 36 inches above ground
  • Accessible shelving is 36 & 50 inches above ground
  • Accessible toe & knee clearance around the desk
  • No grab bars at the bed
  • Grab bars at the toilet
  • Roll-in shower or tub with grab bars
  • Accessible faucet controls
  • Handheld spray unit in the shower and/or tub
  • Shower/tub seat available
  • Accessible toe & knee clearance around the sink/vanity
  • There is wheelchair access path between and/or around beds
  • This room has a Lever Door & Lock System
  • The room placard does not have alternative text
Garden Patio
  • Doorway is 36 inches wide
  • Visual Strobe Fire & Smoke Detector
  • Audible Fire & Smoke Detector
  • TTY Capabilities 
  • TV Closed Captioning or Decoders
  • Viewports are lowered on the door
  • Door security features are not lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are not lowered on the wall
  • Closet bars & shelves sit equal to or lower than 36 inches above ground
  • Accessible shelving is 36 & 50 inches above ground
  • No grab bars at the bed
  • Roll-in shower or tub with grab bars
  • The are accessible faucet controls
  • Handheld spray unit in the shower and/or tub
  • Shower/tub seat available
  • Accessible toe & knee clearance around the desk
  • Accessible toe & knee clearance around the sink/vanity
  • Wheelchair access path between and/or around beds
  • Room has a Lever Door & Lock System
  • Grab bars at the toilet
  • Room placard does not have alternative text

Website Accessibility

Date: 1/17/2018

At La Jolla Shores Hotel we are committed to providing an excellent online experience for all our guests – including those with hearing, vision, and other disabilities.

To ensure this, La Jolla Shores Hotel strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.

If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at info@ljshoreshotel.com or 855.923.8058.

Subsequent reports were run on: 12/26/2023; 12/01/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/01/2023; 06/01/2023; 05/01/2023; 04/03/2023; 03/17/2023; 03/01/2023; 02/04/2023; 01/02/2023; 12/21/2022; 12/01/2022; 11/22/2022; 11/04/2022; 10/22/2022; 10/17/2022; 10/03/2022; 09/01/2022; 08/01/2022; 07/08/2022; 07/01/2022; 06/27/2022; 06/01/2022; 05/04/2022; 04/01/2022; 03/02/2022; 02/01/2022; 01/04/2022; 12/01/2021; 11/03/2021; 10/01/2021; 09/16/2021; 09/02/2021; 08/02/2021; 07/01/2021; 06/01/2021; 05/01/2021; 04/10/2021; 04/01/2021; 03/27/2021; 03/01/2021; 02/01/2021; 01/08/2021; 01/01/2021; 12/01/2020; 11/10/2020; 11/03/2020; 10/01/2020; 09/09/2020; 09/03/2020; 09/01/2020; 08/01/2020; 07/06/2020; 07/02/2020; 06/02/2020; 05/03/2020; 03/01/2020; 02/01/2020; 01/21/2020; 01/11/2020; 01/01/2020; 12/11/2019; 12/04/2019; 11/18/2019; 11/01/2019; 10/03/2019; 10/01/2019; 09/17/2019; 09/01/2019; 08/01/2019; 07/08/2019; 07/05/2019; 07/04/2019; 07/03/2019; 06/12/2019; 06/10/2019; 06/07/2019; 06/02/2019; 05/03/2019; 04/04/2019; 03/05/2019; 02/06/2019; 02/04/2019; 01/01/2019; 12/01/2018; 11/01/2018; 10/23/2018; 10/22/2018; 10/03/2018; 09/05/2018; 09/04/2018; 09/03/2018; 08/16/2018; 07/26/2018; 07/23/2018; 06/06/2018; 06/05/2018; 05/11/2018; 05/10/2018; 03/12/2018

Browser Help and Support

You can optimize the way you use your web browser. You can update the settings on your browser which may help you improve the readability and visibility of each page.

View the accessibility features of theses major browsers with the following links:

Website Accessibility Features

The design of this website is done according to W3C Web Content Accessibility Guidelines (WCAG) 2.1, to provide accessibility to all users, and conform to priority checkpoints including, but not limited to:

Navigation Shortcuts

Use of the tab key to navigate through different elements of each page and use of the enter key on any highlighted link to activate it.

Structured Semantic Markup

The HTML headings indicate the structure of the document. The navigation menus are marked as HTML maps, which allows the menu title and menu items to be read as a group.

Images Visibility

All decorative graphics contain a “null” ALT attribute, whereas content images include a relevant descriptive ALT attribute.

Compliance with Standards

This site was designed in conformance with Level AA standards per the Web Content Accessibility Guidelines. The pages render as validate XHTML 1.0 and have structured semantic markup.

Accessibility References

Software and Services for Accessibility

The following free tools and services can be used to help view and interact with our website: